3rd Annual Patient Experience And Engagement Summit

The 3rd Annual Patient Experience and Engagement Summit, will be revolving around the central theme of “Empowering Patients, Transforming Care & Reclaiming the Value of Healthcare and Rebuilding Trust” with Cedars Sinai as our Lead Partner.

This summit will provide an excellent opportunity for healthcare professionals, patients, and industry leaders to learn from each other and work together to create a more patient-centred healthcare system.

Keynote Presentation: Collaborating for Success: Implementing Visitor Welcoming Systems
Panel Discussions: Opening Panel: “Rebuilding Trust in Healthcare: Strategies for a Post Covid World”
Rebuilding Trust: Rethinking the Fundamentals of Healthcare”
Fireside Chat: Creating a Culture of Inclusion: Strategies for Building Belonging in Your Organization”
Special Remark: Empowering Physicians to Lead the Patient Experience Journey

Presenters And Panelists

• Gaurav Loria – Group Chief Quality Officer & Head Operations and Service Excellence, Senior Vice President | Apollo Hospitals Group
• Joyce K. Nazario – Patient Experience Excellence Head | Metro Pacific Health
• Dr KOH Hau-Tek – Deputy Chief Medical Officer | Jiahui Health
• Alan Forbes – Chief Executive Officer | Patient Experience Group
• Dr Chatchai Arthur Yachantha – Chief Patient Experience Officer | Bumrungrad International Hospital
• Dr Kamal Amzan – Chief Executive Officer | Gleneagles Hospital Medini Johor
• Wallace Wong – Head, Ambulatory Care | IHH Singapore
• Sichon Luerithiphong – Assistant Director at Faculty of Medicine | Siriraj Hospital

Exclusive Knowledge-Sharing Sessions

Navigating the Challenges of Patient Experience: A Chief Patient Experience Officer’s Perspective
Unlocking the Potential of Medical Data Sharing: A Patient-Centric Approach
Advancing Health Equity: Strategies for Organizational Transformation
Directing the Future of Virtual Hospitals: Overcoming Challenges and Embracing Opportunities
“Empathy in the Digital Age: Navigating Compassion Fatigue and Building a Compassionate Healthcare System”
Exploring the Impact of PX Data on Health Outcomes: Strategies for Success”
“Narrative Medicine: Empowering Patients and Providers through Compassion and Engagement”
Rethinking Experience Management: Transforming Organizational Cultures

For more information about this event, kindly reach out to us.