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FAQ

 

Why do I need to register with Vydya.com

It helps you to find provider from different therapies; sign-up for their appointments or events easily. You don't have to re-enter the information for each sign-up. You can view all your appointments and sign-ups in one place.

 

It also hleps you to save your favourite Provider or Events, so that you can visit them easily.

 

I can't find my events that I signed-up for

Once you login, please click on 'My Order(s)' link on the left side menu, you can see all your orders and appointments.

 

Are my payments safe?

Yes, all your payments are processed by PayPal one of the leading payment processors across the world. We do not store your credit card information, it's all safe with PayPal, and you can always see your payment information at PayPal as well.

 

For Providers:

 

How do I register my Practice / Services on Vydya.com?

Just grab your business card to get started, it's that simple.

Click on the Register button at the top of the page, enter your email and password that you wish to use for your practice. Fill in the basic information needed to get started. To register your business, simply click on 'Business Setup' on the left hand side, this process will walk you through the basic info needed (like your business contact info, all the info that is on your business card).

 

How do I post an event?

Once you login, please click on 'Post New Event' link on the left side menu to get started. The minimum information needed is Event Name, Event Location, Start Date & Time, End Date & Time, Session size and Cost.

 

I have my own registration system, can I use ours intead of Vydya's?

Sure. While creating an Event as described above, simply set 'Allow Registrations on Vydya.com' to 'No'.

You may want to use this feature for some other type of events also like you are conducting a mela that you really don't need any kind of registration, this would be a perfect choice to post all the info, and yet don't need any registrations.

 

Where can I find my Events?

Once you login, please click on 'View Current Events' link on the left side menu, you can see all your events and appointments that you posted.

 

How do I contact my Registrants?

Once you login, please click on 'View Current Events' link on the left side menu, select the Event that you wish to work on. Click on 'Send Email' button to send email to all registrants for that event. The best part is, you can selectively send email to only certain people (cool!)

 

Can I download my Registrants information?

Oh yes, once you login, please click on 'View Current Events' link on the left side menu, select the Event that you wish to work on. Click on 'Download List' button to download all registrants info for that event.

This is very useful in case if you are having your own Customer Management or Customer Care Systems or for Marketing and Sales tools.

 

How do I manage Cancellations?

You have full control on your customer registrations. Once you login, please click on 'View Current Events' link on the left side menu, select the Event that you wish to work on. Click on 'Manage Cancellation' button, this will enable cancellations. Select the user(s) that you wish to cancel the registrations, input reason, and click 'Submit' to cancel.

 

I completed my Event, when would I receive my payment?

Once you complete your Event, make sure you acknowledge the completion of the event. To do this, once you login, please click on 'View Current Events' link on the left side menu, click on the Event that is complete. Then click on the button 'Event Closed/Completed' to acknowledge completion of the event. Once it is done, the payment will be released as per the 'Payout Date'.